FAQ

Frequently Asked Questions

Updated April 23, 2026, 10:00AM EST

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Is Swift Creek Mill Theatre closing permanently?

We don't know yet — and that honesty is intentional. The Board has authorized a full organizational pause to assess whether a viable path to reopening exists. A formal decision will be made at the August 17, 2026 board meeting. We are committed to a responsible process, not a predetermined outcome.

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Why is this happening?

The organization's current operating model is not financially sustainable. Rather than continue under a structure that cannot support the mission long-term, the Board made the difficult decision to pause, conduct a thorough review, and rebuild deliberately. This is an act of stewardship — protecting the mission by creating the conditions for a sustainable future.

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What happens to my tickets, subscriptions, gift cards, flex passes, and dining tickets?

We want to make sure you are taken care of.

You have three options:

• Hold your tickets. If we reopen, your tickets will be honored at full face value for the first year of the new season — even if new ticket prices are higher. After that first year, tickets revert to their original face value.

• Donate your tickets. We will send you a thank-you letter stating the face value of your tickets as a tax-deductible donation.

• Request a refund. We will refund the face value of your ticket, gift card, flex pass, or dining ticket. Please allow up to 60 days for processing.

• A fourth option is coming. We are working with local performing arts organizations on an additional option for ticket holders. Details coming soon.

 

To select your option, email info@swiftcreekmill.com

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What about Over the River and Through the Woods?

The production scheduled for June–July 2026 will not proceed as planned. Ticket holders will be contacted directly and will have the same three options above.

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What about summer camp registrations?

We know this is important news for families. We are actively reaching out to area theatre organizations about options for registered campers and will be in direct contact with camp families as soon as we have more information. Email questions@swiftcreekmill.com with any questions.

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Is The Elves and the Shoemaker still happening?

Yes. Our current youth production will proceed as scheduled. Teachers with school group bookings next week — your visit is on.

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Can I still attend the Wine Dinner or Cabaret?

Yes — both events proceed as planned.

• Wine Dinner — Thursday, April 30 | 6:30 PM | $85 | swiftcreekmill.showare.com/eventperformances.asp?evt=96

• If I Sing — A Cabaret with Stephen Rudlin and Friends — May 8 & 9 | swiftcreekmill.showare.com/eventperformances.asp?evt=97

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What happens to the staff?

This has been the hardest part of this decision. Nearly all staff positions will end effective May 9, with severance provided where possible. We are deeply grateful for the dedication, talent, and heart our team has brought to this theatre. Managing Director Steve Koehler will be retained to lead the reorganization.

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How can I help?

The most meaningful things you can do right now are attend our final events, consider holding or donating your tickets rather than requesting a refund, and make a financial contribution to the reorganization fund.

Donations can be made at 

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